Reach out for new service requests, upgrades, billing questions or support during an issue. Share a few details and we will route your enquiry to the right specialists.
Use the contact form or the direct numbers below. Our team will review your enquiry and respond with clear next steps and practical guidance.
For outages, flickering power, damaged lines or safety concerns call us right away.
24/7 line: +1 888 611-5869
Fastest helpAsk about bills, account details, supply quality or meter readings.
Email: info@dpowerpack.com
Business hours support10 N Martingale Rd, Schaumburg, IL 60173, United States
Project desk: projects@dpowerpack.com
For business and constructionIf you are already working with a Dpower Pack representative, you can also reply on your existing email thread and share your service reference number for faster tracking.
Fill out the form and we will aim to respond within one working day. For urgent issues use the emergency phone number instead of this form.
Use these shortcuts if you already know what you need. They will take you straight to the right part of our service or to dedicated contact routes.
If you see lines on the ground, damaged poles or live sparks keep a safe distance and call us immediately.
Call emergency lineView payment options, confirm bill amounts or ask about due dates through our secure billing portal.
Go to bill paymentShare load estimates, timelines and site information so we can design the right energy solution for your project.
Send project detailsTalk with our team about new connections, upgrades or ongoing support. We keep the process simple, transparent and focused on what you need from your energy partner.