Innovation at Dpower Pack

Building smarter energy solutions for the future

Dpower Pack invests in modern networks, digital tools and new ideas that make power more reliable, more efficient and easier to manage. Our innovation work focuses on practical benefits you can feel in everyday life, not only on technical experiments.

Explore our innovation pillars Discuss a pilot for your site

Our focus

Innovation built around reliability, affordability and cleaner choices

Every project in our pipeline is reviewed through three lenses: does it improve reliability, does it keep costs under control and does it prepare our customers for a cleaner and more flexible energy future.

Grid modernisation

We upgrade lines, substations and control systems so that the network can handle higher demand, more automation and changing patterns of use.

Remote monitoring of key assets
Automation that restores power faster after faults
Stronger designs for storms and extreme weather

Customer experience

Digital tools and simplified processes make it easier to connect, expand and understand your energy use.

Self service portals for connections and upgrades
Alerts and notifications during planned work
Clear visualisation of bills and usage patterns

Clean and efficient energy

We support technologies that make the grid more efficient and open the door for cleaner energy use in homes, businesses and industry.

Integration of distributed and renewable resources
Support for efficient appliances and equipment
Planning for storage and electric vehicle charging

Modernising the network

Smarter grid investments that strengthen reliability

A modern grid is the foundation for everything we want to build. Dpower Pack prioritises upgrades that deliver visible improvement for customers, not only changes in technical diagrams.

Advanced monitoring. Sensors and smart devices report the health of lines and equipment in real time so our teams can respond before minor issues turn into longer outages.
Automated switching. When a fault appears, automated equipment isolates the problem and restores power to as many customers as possible while crews are on the way.
Resilient design. New projects follow stricter safety and reliability standards, including improved insulation, better protection devices and stronger structures.

Continuous monitoring of key substations through intelligent devices and analytics.

Faster restoration times in areas where automatic switching has been deployed.

Planned multi year roadmap that targets the sections of the network with the biggest customer impact first.

Digital tools

Using data and smart devices to support better decisions

Digital innovation at Dpower Pack is not about replacing people. It is about giving our teams and customers clearer information so that decisions are faster, fairer and based on reality.

Smart metering

Smart meters help you understand how much energy you use, at what times and where small changes can save money without affecting comfort or operations.

More accurate billing Usage insights Remote reads

Predictive maintenance

By combining field reports, sensor data and advanced analytics we identify equipment that needs attention before it fails, which reduces unplanned outages.

Condition based inspections Targeted upgrades Less disruption

Customer portals and APIs

Large users and partners can connect directly to our systems for usage data, project status and outage information, which supports better planning on both sides.

Self service tools Real time status Integration options

Innovation in action

Examples of projects that turn ideas into daily benefits

These examples show how we move from concept, to pilot, to full scale deployment when a solution proves that it improves service for customers.

Now in the field

Automated switching on key feeders

In several high demand zones Dpower Pack has installed smart switches that reroute power when faults occur. Many customers in these areas now experience a brief blink instead of an extended outage.

Reduced outage minutes for thousands of users.

Pilot program

Community battery for peak support

Working with a local community, we are testing a shared battery system that supports the grid during peak hours. The goal is to smooth demand and create room for more renewable generation in the area.

Early results show lower strain on local feeders.

Partnership

EV charging and fleet electrification support

Dpower Pack partners with businesses and municipalities that want to electrify fleets. We help plan charging locations, load requirements and connection options that will work with future growth.

Planning that prevents bottlenecks when adoption grows.

Dpower Pack Innovation Lab

Working with partners

A practical lab that brings engineers, customers and suppliers together

Our innovation lab is not a separate world. It is where field experience, customer feedback and new technology meet. Prototypes are tested in realistic conditions, then adjusted until they are ready for real networks and real customers.

Cross functional teams. Line workers, control room staff, planners and digital experts collaborate on each trial so that solutions work end to end.
Customer pilots. Selected homes, businesses and industrial sites test new programs and share honest feedback on what works and what needs to change.
Clear go or no go decisions. Each project follows defined checkpoints on safety, reliability, cost and customer impact before it moves to wider deployment.

Propose a pilot with us See related services

Common questions

Innovation and pilot projects at Dpower Pack

Many customers want to know how experiments affect service, billing and data. These short answers provide a quick overview. For more detail you can visit the full FAQ page or talk directly with our team.

Before any pilot starts, we design protection and fallback plans so that your basic service remains reliable. Most projects are built around improvements in monitoring, switching or communication, so you only notice better information or faster restoration.

We focus on projects that have a clear customer benefit, support long term reliability and can be deployed safely. Ideas come from our field crews, planners, technology partners and customers who see opportunities in their own operations.

At the end of each pilot we review performance and feedback. Successful projects move into a staged rollout plan. If something does not meet our standards we either redesign it with the supplier or remove it and restore previous settings.

Interested in trying something new at your site

If you manage a facility, fleet or development and want to explore smarter energy options, we can review your plans and see how a pilot could work. There is no obligation to move forward until the design suits your needs.

Share a short description of your idea or challenge.
We match you with engineers and advisors who know your type of operation.
Together we decide if a pilot or standard service is the best fit.

Contact the innovation team

Ready to get started with Dpower Pack

Power your home, business or project with confidence

Talk with our team about new connections, upgrades or ongoing support. We keep the process simple, transparent and focused on what you need from your energy partner.

Request a callback Call our team